Care Team Assistant

Houston, TX
Full Time
Clinic Based
Entry Level

Benefits

  • Paid Time Off & Paid Company Holidays
  • Medical, Dental, Vision & Life Insurance
  • Flexible Spending Account (FSA)
  • 403(b) Retirement Plan with Company Match
  • Short-Term & Long-Term Disability
  • $0 Copay for Legacy Provider visits
  • $0 Copay for prescriptions filled at Legacy Pharmacies
  • Travel Insurance & Pet Insurance
  • Subsidized Gym Membership
  • And much more!

Apply today in less than 3 minutes using your phone, tablet, or computer!

Location: Legacy Northside Irvington - 3517 Irvington Blvd. Ste. 200 Houston, TX 77009

Care Team Assistant - Job Overview

Schedule: Monday-Friday (8AM-5PM)

Hey there, healthcare rock star! Ready to make a splash in the world of community health? Our team at Legacy Community Health is on the lookout for an amazing Care Team Assistant to join our vibrant crew!

  • Role Highlights: Be the ultimate contact point and resource guru for patients, call center peeps, care teams, families, and community resources.
  • Day-to-Day Adventures: Dive into the world of clinical and clerical support for our care team, promoting top-notch, compassionate, evidence-based care.
  • Environment Benefits: Experience a workplace that feels like home, where fun, collaboration, and positive vibes are the norm!
  • Team Spirit: Work side by side with an enthusiastic team passionate about making a difference.
  • Impact and Growth: Help elevate our community healthcare to the stratosphere and grow with us through exciting opportunities!

Key Responsibilities

  • Patient Communication: Be the voice of support! Address patient calls, communicate lab results, and ensure patients feel informed and cared for.
  • Pre-Visit Planning: Channel your inner detective to review schedules and gather essential information in the electronic health record system (EHRS).
  • Care Coordination: Guide patients through transitions of care and ensure they have access to all the services they need with your stellar coordination skills!
  • Medication Management: Assist in smooth sailing medication refills and handle prior-authorizations like a pro!
  • Forms and Referrals: Get those forms ready and assist with referrals to keep everything moving smoothly.
  • Safety and Compliance: Be a safety champion! Participate in training and maintain a safe environment for all.

Minimum Qualifications

  • Education: A high-school diploma or equivalent is your ticket in!
  • Certifications: Got a Medical Assistant Certification or at least 2 years of clinical experience? Awesome! And make sure that BLS/CPR certification is shining bright.
  • Experience: Two years of experience in an ambulatory clinical setting would be fantastic!
  • Skills: Acing the EHRS, excellent communication, multitasking like a ninja, fabulous organizational skills, and typing/computer wizardry.
  • Extra Points: Fluent in Spanish? That would be a huge plus!
  • Discretion: Handle confidential info like the secret keeper you are!

About Legacy Community Health

As the largest Federally Qualified Health Center (FQHC) in Southeast Texas, Legacy Community Health has been delivering comprehensive, high-quality, and affordable health care for nearly 40 years. With more than 50 clinics across the Greater Houston and Gulf Coast region, we continue to grow strategically and invest in our communities. By innovating how care is delivered, we've stayed at the forefront of connecting our communities to health—every day, in every way. At Legacy, we know our success is powered by our people. We're always looking for talented, passionate individuals who want more than a job—they want a meaningful career that makes a real impact. Explore our open positions and see if a career at Legacy is right for you.

At Legacy Community Health, our mission—Driving healthy change in our communities—guides everything we do. To fulfill this mission, every team member is expected to embody the following core attributes in their daily work, regardless of role or department:

Approachable & Collaborative

We bring our expertise without ego. In a collaborative healthcare environment, humility fosters trust and teamwork. Our employees value diverse perspectives, seek input from others, and are unafraid to acknowledge when they need help. We stay grounded in our purpose: to serve patients and communities with compassion and humility.

Driven & Committed

We are driven by a deep commitment to excellence in patient care and organizational improvement. Our employees take initiative, embrace challenges, and go the extra mile to support our mission. Whether improving patient outcomes, streamlining processes, or stepping up in times of need, we are always striving to drive healthy change—within ourselves, our teams, and the communities we serve.

Perceptive & Thoughtful Communicators

We value emotional intelligence as much as clinical or technical skill. Our team members demonstrate sound judgment, cultural sensitivity, and the ability to navigate complex situations with empathy and professionalism. They communicate clearly and respectfully with patients, families, and colleagues, building trust and fostering a safe, inclusive environment for all.

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