Lead Perinatal Care Navigator

Benefits

• Paid Time Off & Paid Company Holidays
• Medical, Dental, Vision & Life Insurance
• Flexible Spending Account (FSA)
• 403(b) Retirement Plan with Company Match
• Short-Term & Long-Term Disability
• $0 Copay for Legacy Provider visits
• $0 Copay for prescriptions filled at Legacy Pharmacies
• Travel Insurance & Pet Insurance
• Subsidized Gym Membership
• And much more!

Apply today in less than 3 minutes using your phone, tablet, or computer!

Location: Legacy Montrose Allen Parkway - 2929 Allen Pkwy., Suite 1300, Houston, TX 77019 (Hybrid)

Lead Perinatal Care Navigator - Job Overview

Schedule: Monday-Friday (8AM-4:30PM or 8:30AM-5PM)

Welcome to a role where innovation meets care. As the Lead Perinatal Care Navigator at Legacy Community Health, you are at the forefront of a healthcare revolution, pioneering advanced care coordination and support for our OB and pediatric patients. This position is more than just a job; it's a breakthrough opportunity to impact lives and transform community health.

• Role Highlights: Spearhead navigation efforts and provide mentorship to elevate the capabilities of our Perinatal Navigator and Care Coordinator teams.
• Work Environment Benefits: Thrive in a cutting-edge, collaborative environment where your input shapes health education and operational strategies.
• Impact and Growth Opportunities: Drive game-changing initiatives in patient care, with pathways for professional growth and program development.
• Team Collaboration Aspects: Facilitate cross-departmental coordination to ensure seamless patient experiences and integrated care solutions.
• Mission-Driven Elements: Utilize motivational interviewing and goal-setting to foster healthy behaviors and significant patient outcomes.

Key Responsibilities

• Revolutionize perinatal navigation support and deliver comprehensive care coordination for OB and pediatric patients.
• Mentor and train the Perinatal Navigator and Perinatal Care Coordinator staff, ensuring high-quality navigation services through visionary leadership.
• Disrupt traditional barriers by facilitating seamless communication across departments, promoting integrated services.
• Organize and lead innovative meetings for Patient Education/Perinatal Navigation programs, managing audit tools and driving program evaluation.
• Develop and oversee cutting-edge systems for tracking care coordination activities, patient progress, and navigation workflows/outcomes.
• Contribute to program development and evaluation, championing quality improvement initiatives and strategic planning for Legacy OB and Pediatric patients.
• Implement forward-thinking health education programming to empower patients in managing health conditions and enhancing wellness.
• Provide coverage for critical point-of-care services, including health screenings and risk assessments.
• Guide patients in navigating the care system, helping them achieve their health goals.
• Document all patient services meticulously in electronic health records and other data systems.
• Support and nurture relationships with hospital partners, coordinating care for Legacy newborn and postpartum patients.
• Serve as a pivotal liaison between clients, healthcare providers, and community agencies.
• Lead or contribute to outreach events, workshops, and community engagement efforts, driving community impact.

Minimum Qualifications

• Bachelor's degree or equivalent in a related field.
• Minimum of three (3) years of leadership experience in managing practice operations or programs, including supervising direct reports.
• Alternatively, two (2) years in a relevant internal position with progressively responsible duties, preferably with supervisory experience.
• Proficient in decision-making responsibilities, with a penchant for innovative solutions.
• Strong communication skills, both oral and written, to articulate complex ideas clearly.
• Foundational understanding of statistics and graphical representation principles for data-driven decision making.
• Technologically adept, with proficiency in electronic mail, word processing, and office management software.
• Ability to manage multiple deadlines and prioritize tasks effectively in a dynamic environment.
• Strategic decision-making skills and ability to navigate multiple deadlines.

About Legacy Community Health

At Legacy Community Health, our mission—Driving healthy change in our communities—guides everything we do. To fulfill this mission, every team member is expected to embody the following core attributes in their daily work, regardless of role or department:

Approachable & Collaborative

We bring our expertise without ego. In a collaborative healthcare environment, humility fosters trust and teamwork. Our employees value diverse perspectives, seek input from others, and are unafraid to acknowledge when they need help. We stay grounded in our purpose: to serve patients and communities with compassion and humility.

Driven & Committed

We are driven by a deep commitment to excellence in patient care and organizational improvement. Our employees take initiative, embrace challenges, and go the extra mile to support our mission. Whether improving patient outcomes, streamlining processes, or stepping up in times of need, we are always striving to drive healthy change—within ourselves, our teams, and the communities we serve.

Perceptive & Thoughtful Communicators

We value emotional intelligence as much as clinical or technical skill. Our team members demonstrate sound judgment, cultural sensitivity, and the ability to navigate complex situations with empathy and professionalism. They communicate clearly and respectfully with patients, families, and colleagues, building trust and fostering a safe, inclusive environment for all.