Benefits

• Paid Time Off & Paid Company Holidays
• Medical, Dental, Vision & Life Insurance
• Flexible Spending Account (FSA)
• 403(b) Retirement Plan with Company Match
• Short-Term & Long-Term Disability
• $0 Copay for Legacy Provider visits
• $0 Copay for prescriptions filled at Legacy Pharmacies
• Travel Insurance & Pet Insurance
• Subsidized Gym Membership
• And much more!

Apply today in less than 3 minutes using your phone, tablet, or computer!

Location: YES PREP Gulfton - 6565 De Moss Dr. Houston, TX 77074

Behavioral Health Rep Bilingual - School Clinic (Job Overview)

Schedule: Monday-Thursday (7AM-4:15PM) | Friday (7AM-3PM)

Are you ready to make a difference in the lives of our community members? At Legacy Community Health, we believe in creating a supportive environment where you can thrive while helping others. As a Bilingual Behavioral Health Representative I, you will be an essential part of our team, providing crucial support to our on-site Behavioral Health providers. Your role will be integral to ensuring smooth operations and exceptional care for our patients.

• Role Highlights: Supportive team environment, community impact, and collaboration with healthcare professionals
• Work Environment Benefits: Flexible work-life balance, opportunities for personal growth, and a mission-driven atmosphere
• Impact and Growth Opportunities: Engage with a diverse patient population, develop valuable skills, and explore career advancement
• Team Collaboration Aspects: Work closely with a dedicated team of healthcare providers and administrative staff
• Mission-Driven Elements: Contribute to the health and well-being of the community in a meaningful way

Key Responsibilities

• Arrange language line interpretation services as needed
• Sort and dispense mail and faxes efficiently
• Assist new patients with the registration process to ensure a smooth experience
• Manage electronic health records (EHR) and continuity of care lists
• Optimize provider schedules to enhance patient access
• Oversee the waitlist for Behavioral Health Services
• Process and follow up on internal service orders for Behavioral Health
• Obtain vital signs and enter information into EHRS
• Screen new patients and complete risk assessments
• Translate for monolingual providers when necessary
• Attend mandatory all-staff meetings to stay informed
• Complete reminder calls to all unconfirmed patients
• Process psychological testing prior authorizations
• Answer phones and retrieve voicemail messages promptly
• Provide data entry and administrative support for Behavioral Health
• Complete prior authorizations for medications efficiently
• Assist with triaging behavioral health emergencies
• Handle blood draws, injections, EKGs, and drug screens
• Process lab service orders in EMR
• Cross cover remotely and travel for coverage as needed
• Promote effective working relations and teamwork
• Attend required safety training programs
• Operate assigned equipment safely and maintain work area standards
• Demonstrate proper body mechanics in all functions
• Follow Legacy's exposure control plans and report safety concerns promptly
• Perform other duties as assigned to support the team

Minimum Qualifications

• BLS (CPR & AED) Certified required
• Three to six months of related experience preferred
• One year certificate from college or technical school preferred
• Familiarity with BH preferred
• Familiarity with Microsoft Word, Outlook, and Excel
• Good direct and telephone communication skills
• Must be able to work in a team setting
• Leadership ability for program management, growth, and development
• Communication/interpersonal skills to interact courteously and professionally
• Knowledge of and ability to interact effectively with community agencies
• Coordinate multiple activities simultaneously
• Computer skills, especially in Microsoft Office
• Bilingual English and Spanish speaking preferred

About Legacy Community Health

At Legacy Community Health, our mission—Driving healthy change in our communities—guides everything we do. To fulfill this mission, every team member is expected to embody the following core attributes in their daily work, regardless of role or department:

Approachable & Collaborative

We bring our expertise without ego. In a collaborative healthcare environment, humility fosters trust and teamwork. Our employees value diverse perspectives, seek input from others, and are unafraid to acknowledge when they need help. We stay grounded in our purpose: to serve patients and communities with compassion and humility.

Driven & Committed

We are driven by a deep commitment to excellence in patient care and organizational improvement. Our employees take initiative, embrace challenges, and go the extra mile to support our mission. Whether improving patient outcomes, streamlining processes, or stepping up in times of need, we are always striving to drive healthy change—within ourselves, our teams, and the communities we serve.

Perceptive & Thoughtful Communicators

We value emotional intelligence as much as clinical or technical skill. Our team members demonstrate sound judgment, cultural sensitivity, and the ability to navigate complex situations with empathy and professionalism. They communicate clearly and respectfully with patients, families, and colleagues, building trust and fostering a safe, inclusive environment for all.