Care Team Assistant
Benefits
- Paid Time Off & Paid Company Holidays
- Medical, Dental, Vision & Life Insurance
- Flexible Spending Account (FSA)
- 403(b) Retirement Plan with Company Match
- Short-Term & Long-Term Disability
- $0 Copay for Legacy Provider visits
- $0 Copay for prescriptions filled at Legacy Pharmacies
- Travel Insurance & Pet Insurance
- Subsidized Gym Membership
- And much more!
Apply today in less than 3 minutes using your phone, tablet, or computer!
Location: Legacy Montrose - 1415 California St. Houston, TX 77074
Care Team Assistant - Job Overview
Schedule: Monday-Friday (9AM-6PM)
Step into a future of healthcare innovation at Legacy Community Health's Irvington location in Houston. We're on the lookout for a tech-forward Care Team Assistant who will be pivotal in transforming community health dynamics. This role is your gateway to pioneering change in a mission-driven organization focused on delivering breakthrough healthcare services.
- Role Highlights: Be the nucleus of our innovative operations, integrating patient connectivity with cutting-edge communication technologies and health resources.
- Tech-Enabled Environment: Operate within a digitally agile setting that champions collaborative technologies and advancements in healthcare delivery.
- Team Synergy: Become an integral player in a synergistic team that thrives on inclusive and disruptive contributions.
- Impact and Evolution: Propel community healthcare forward while scaling new personal growth heights through mentorship and tech-centric development pathways.
Key Responsibilities
- Patient Communication 4.0: Serve as the friendly digital interface that ensures patients receive crucial information with precision and empathy.
- Pre-Visit Digital Planning: Leverage digital tools to review schedules and extract essential data from electronic health record systems (EHRS) for optimized patient engagements.
- Smart Care Coordination: Innovate patient care coordination ensuring seamless access to a holistic suite of services.
- Advanced Medication Management: Tailor medication refills and prior-authorizations with a focus on digital accuracy and efficiency.
- Digital Forms and Referrals: Streamline the preparation of forms and digital referral processes to bolster patient care efficacy.
- Safety and Compliance Protocols: Enhance a safe healthcare ecosystem through continuous digital training and cutting-edge safety protocols.
Minimum Qualifications
- Education: A high-school diploma or equivalent is your launchpad into an innovative healthcare journey.
- Certifications: Possession of a Medical Assistant Certification or a minimum of two years of clinical experience alongside a current BLS/CPR certification is essential.
- Experience: At least two years in an ambulatory clinical setting with a focus on tech-driven healthcare solutions.
- Skills: Mastery of EHRS, superior digital communication, and tech-savvy multitasking are vital.
- Extra Points: Bilingual proficiency in Spanish provides a competitive advantage in revolutionizing patient interactions!
- Data Integrity: Handle sensitive information with the utmost integrity using advanced data protection methodologies.
About Legacy Community Health
As the largest Federally Qualified Health Center (FQHC) in Southeast Texas, Legacy Community Health has been delivering comprehensive, high-quality, and affordable health care for nearly 40 years. With more than 50 clinics across the Greater Houston and Gulf Coast region, we continue to grow strategically and invest in our communities. By innovating how care is delivered, we've stayed at the forefront of connecting our communities to health—every day, in every way. At Legacy, we know our success is powered by our people. We're always looking for talented, passionate individuals who want more than a job—they want a meaningful career that makes a real impact. Explore our open positions and see if a career at Legacy is right for you.At Legacy Community Health, our mission—Driving healthy change in our communities—guides everything we do. To fulfill this mission, every team member is expected to embody the following core attributes in their daily work, regardless of role or department:
Approachable & Collaborative
We bring our expertise without ego. In a collaborative healthcare environment, humility fosters trust and teamwork. Our employees value diverse perspectives, seek input from others, and are unafraid to acknowledge when they need help. We stay grounded in our purpose: to serve patients and communities with compassion and humility.
Driven & Committed
We are driven by a deep commitment to excellence in patient care and organizational improvement. Our employees take initiative, embrace challenges, and go the extra mile to support our mission. Whether improving patient outcomes, streamlining processes, or stepping up in times of need, we are always striving to drive healthy change—within ourselves, our teams, and the communities we serve.
Perceptive & Thoughtful Communicators
We value emotional intelligence as much as clinical or technical skill. Our team members demonstrate sound judgment, cultural sensitivity, and the ability to navigate complex situations with empathy and professionalism. They communicate clearly and respectfully with patients, families, and colleagues, building trust and fostering a safe, inclusive environment for all.