Behavioral Health Supervisor - Baytown
This role is located at the Legacy Baytown Garth Clinic (4301 Garth Rd, Baytown, TX 77521)
Be a part of driving healthy change in our communities
About the Position
The Behavioral Health Supervisor is primarily responsible for overseeing the duties and functions of the behavioral health area at their assigned location and ensures that responsibilities are carried out with accuracy, timeliness, and confidentiality. This includes the input of patient data and maintaining schedules for Behavioral Health providers. The Behavioral Health Supervisor also ensures appropriate staffing for all functions and directly supervises the Behavioral Health support staff team members. The Behavioral Health Supervisor will collaborate with other departments to contribute to efficient workflow.
Key Responsibilities
BH Supervisor duties are as follows, in addition to assisting with duties of BH Rep I and II for coverage as needed.
- Assist the Behavioral Health Operations Manager in ensuring the smooth and efficient overall day-to-day operations of the Behavioral Health department at their assigned location.
- Provide excellent customer service per Legacy Community Health Services standards and assist in ensuring an optimal level of patient services, including addressing patient complaints.
- Assist in providing staff with ongoing training and orientation of any new Behavioral Health reps.
- Responsible for the day-to-day supervision of the Behavioral Health Reps I and II.
- Train staff on current software and platforms.
- Manage fax inbox for BH Department and route faxes to appropriate locations.
- Keep track of call logs and referrals for Behavioral Health from assigned clinic locations and ensure that patients have been called promptly.
- Attends required meetings, including Supervisor meetings and mandatory all-staff meetings.
- Conduct performance reviews of Behavioral Health Reps in coordination with the Behavioral Health Practice Manager.
- Ensures Behavioral Health team follows procedures for fire drills.
- Approves timesheet hours according to pay periods for BH Reps.
- Records, manages, audits, and disperses medication samples.
- Attend conferences and workshops for professional development.
- Keep track of EKG logs.
- Cross cover remotely and travel to other locations for coverage, as needed.
About Legacy Community Health
Legacy Community Health is a premium, Federally Qualified Health Center (FQHC) that provides comprehensive care to community members regardless of their ability to pay. Our goal is to treat the entire patient while improving their overall wellness and quality of life, in addition to providing free pregnancy tests, HIV/AIDS screening. At Legacy, we empower patients to lead better lives by promoting healthy behaviors and offering resources such as literacy classes, family planning services, and nutrition and weight management information.
Our roots began in 1981 as the Montrose Clinic, with specialization in HIV education, testing, and treatment. Since then, the agency has expanded to >50 clinics in Houston, one in Baytown, two in Beaumont, and one in Deer Park with extensive services that include: Adult primary care, HIV/AIDS care, pediatrics, OB/GYN and maternity, dental, vision and behavioral health. We also service students within KIPP and YES Prep schools. Legacy is committed to driving healthy change in our communities.
Requirements
- Associate’s degree from a college or technical school; or two years’ related experience required.
- Two years of experience within the Legacy Behavioral Health department required
Benefits
- Medical, Dental, and Vision insurance
- Long-Term Disability insurance
- Life insurance and AD&D
- 403(b) retirement plan
- Employee Assistance Plan
- Subsidized gym membership
- 24-hour travel assistance
- Paid Time Off
- PTO Exchange Program
- Company holidays (9 days + 1 floating day)
- Bereavement Leave
- And more