Benefits

• Paid Time Off & Paid Company Holidays
• Medical, Dental, Vision & Life Insurance
• Flexible Spending Account (FSA)
• 403(b) Retirement Plan with Company Match
• Short-Term & Long-Term Disability
• $0 Copay for Legacy Provider visits
• $0 Copay for prescriptions filled at Legacy Pharmacies
• Travel Insurance & Pet Insurance
• Subsidized Gym Membership
• And much more!

Apply today in less than 3 minutes using your phone, tablet, or computer!

Location: Legacy Montrose Allen Parkway - 2929 Allen Pkwy. Houston, TX 77019

Donor Services Manager - Job Overview

Schedule: 9AM-5PM

At Legacy Community Health, we're on a mission to expand access to quality healthcare through philanthropy. As our Donor Services Manager, you won't just process charitable contributions; you will be an essential part of a team that makes meaningful connections with our donors, ensuring that their generosity translates into life-changing support for our community.

• Collaborative Environment: Work closely with our Development, Finance, Marketing, and Philanthropy teams.
• Growth Opportunities: Develop your skills while making a significant impact in community healthcare.
• Work-Life Balance: We prioritize your well-being, allowing you to thrive both personally and professionally.
• Mission-Driven Impact: Be part of a purpose-driven organization that values team dynamics and relationships.

Key Responsibilities

• Gift Processing & Financial Administration:
• Process all charitable gifts accurately and timely (cash, checks, credit cards, stock gifts, etc.).
• Review gift documentation to code gifts properly according to donor intent and preferences.
• Prepare daily gift batches and deposits in line with organizational policies.
• Assist in financial reconciliation with the Finance Department.
• Monitor pledges and recurring gifts to ensure accurate reporting.
• Support year-end giving activities and complex gift processing.
• Database Management:
• Maintain accurate donor and constituent records, ensuring data integrity.
• Perform routine record clean-up and database maintenance.
• Ensure compliance with departmental standards for records and data.
• Development Operations & Reporting:
• Prepare regular fundraising reports for leadership.
• Support the fundraising pipeline review process.
• Assist in coordinating workplace giving campaigns and events.
• Donor Stewardship:
• Generate and distribute gift acknowledgments and tax receipts.
• Respond promptly to donor inquiries and ensure exceptional stewardship experiences.
• Compliance & Internal Controls:
• Ensure compliance with regulations and maintain confidentiality of donor information.
• Recommend improvements to enhance workflow and donor experience.

Minimum Qualifications

• Associate’s degree in related field is required.
• Two (2) years of experience in gift processing, donor database administration, nonprofit accounting, development operations, or a related field, is required.
• Experience working with donor database software.
• Bachelor's degree preferred
• Previous experience working in a nonprofit healthcare organization or large nonprofit.
• Previous experience with fundraising systems, ideally Raiser's Edge NXT.
• Previous experience supporting fundraising analytics, dashboard reporting, and/or donor data management within a nonprofit.
• Knowledge of charitable gift processing standards, IRS charitable giving regulations, and nonprofit accounting principles.
• Previous experience with online giving platforms, employer matching gift platforms, and electronic payment processing systems.
• Experience reconciling fundraising systems with accounting records.
• Excellent communication skills and customer service skills.
• Excellent organizational skills with exceptional attention to detail.
• Ability to manage multiple priorities while meeting deadlines.
• Demonstrated commitment to accuracy and confidentiality.
• Strong proficiency in Microsoft Office Suite, particularly Excel.
• This job requires access to confidential and sensitive information, requiring ongoing discretion and secure information management

About Legacy Community Health

With more than 50 clinics across the Greater Houston and Gulf Coast region, we continue to grow strategically and invest in our communities. By innovating how care is delivered, we've stayed at the forefront of connecting our communities to health—every day, in every way.

At Legacy, we know our success is powered by our people. We're always looking for talented, passionate individuals who want more than a job—they want a meaningful career that makes a real impact.

Explore our open positions and see if a career at Legacy is right for you.

Core Employee Expectations

At Legacy Community Health, our mission—Driving healthy change in our communities—guides everything we do. To fulfill this mission, every team member is expected to embody the following core attributes in their daily work, regardless of role or department:

Approachable & Collaborative

We bring our expertise without ego. In a collaborative healthcare environment, humility fosters trust and teamwork. Our employees value diverse perspectives, seek input from others, and are unafraid to acknowledge when they need help. We stay grounded in our purpose: to serve patients and communities with compassion and humility.

Driven & Committed

We are driven by a deep commitment to excellence in patient care and organizational improvement. Our employees take initiative, embrace challenges, and go the extra mile to support our mission. Whether improving patient outcomes, streamlining processes, or stepping up in times of need, we are always striving to drive healthy change—within ourselves, our teams, and the communities we serve.

Perceptive & Thoughtful Communicators

We value emotional intelligence as much as clinical or technical skill. Our team members demonstrate sound judgment, cultural sensitivity, and the ability to navigate complex situations with empathy and professionalism. They communicate clearly and respectfully with patients, families, and colleagues, building trust and fostering a safe, inclusive environment for all.