Front Office Clerk - Float (East Region) Bilingual (English/Spanish)

Benefits

• Paid Time Off & Paid Company Holidays
• Medical, Dental, Vision & Life Insurance
• Flexible Spending Account (FSA)
• 403(b) Retirement Plan with Company Match
• Short-Term & Long-Term Disability
• $0 Copay for Legacy Provider visits
• $0 Copay for prescriptions filled at Legacy Pharmacies
• Travel Insurance & Pet Insurance
• Subsidized Gym Membership
• And much more!

Apply today in less than 3 minutes using your phone, tablet, or computer!

Location: Various Legacy Clinics

Front Office Clerk - Float (East Region) Bilingual (English/Spanish) - Job Overview

Schedule: Monday-Friday (8AM-5PM)

Are you ready to be the friendly face and welcoming voice that sets the stage for an outstanding patient experience? Our Bilingual Front Office Clerk - Float is the heartbeat of our clinics, spreading positivity and keeping everything running like a well-oiled machine! You'll be the first impression ambassador, guiding patients through their healthcare journey with a superstar smile!

• Role highlights: Be the superhero of first impressions!
• Exciting work environment: You'll be floating among our amazing clinic locations, bringing energy wherever you go!
• Make an impact: Your role is crucial in building lasting patient-provider relationships!
• Growth opportunities: You're not just joining a job; you're stepping into a world of professional development!
• Team spirit: Work alongside a fantastic team of healthcare rock stars!

Key Responsibilities

• Answer incoming calls with pizzazz and route them to the right people!
• Roll out the red carpet for clients, handling intake and alerting staff of arrivals!
• Become a data-entry wizard, ensuring all patient info is accurately logged!
• Channel your inner coach and assist with volunteer coordination like a pro!
• Stick to our trusty appointment and cash handling procedures like a champ!
• Keep the lobby looking fabulous and welcoming!
• Tackle lab results processing and participate in performance improvement!
• Bring joy and respect into every interaction, ensuring a friendly environment!
• Get your Sherlock Holmes on by checking the safety of the patient environment!
• Join forces with your team for effective department goal smashing!

Minimum Qualifications

• Amazing multitasking skills for handling calls and patients like a superstar!
• Efficient and accurate data-entry magic!
• Tech-savvy with multi-line phone or switchboard experience!
• If you're bilingual (English/Spanish), that's a big plus!
• A high school diploma or equivalent, ready to rock and roll!
• A pleasant, professional phone demeanor that's warm and inviting!
• The eagerness to learn and pick up new skills quickly!
• Some basic knowledge like math skills and filing proficiency!

About Legacy Community Health

As the largest Federally Qualified Health Center (FQHC) in Southeast Texas, Legacy Community Health has been delivering comprehensive, high-quality, and affordable health care for nearly 40 years. With more than 50 clinics across the Greater Houston and Gulf Coast region, we continue to grow strategically and invest in our communities. By innovating how care is delivered, we've stayed at the forefront of connecting our communities to health—every day, in every way. At Legacy, we know our success is powered by our people. We're always looking for talented, passionate individuals who want more than a job—they want a meaningful career that makes a real impact. Explore our open positions and see if a career at Legacy is right for you.

At Legacy Community Health, our mission—Driving healthy change in our communities—guides everything we do. To fulfill this mission, every team member is expected to embody the following core attributes in their daily work, regardless of role or department:

Approachable & Collaborative

We bring our expertise without ego. In a collaborative healthcare environment, humility fosters trust and teamwork. Our employees value diverse perspectives, seek input from others, and are unafraid to acknowledge when they need help. We stay grounded in our purpose: to serve patients and communities with compassion and humility.

Driven & Committed

We are driven by a deep commitment to excellence in patient care and organizational improvement. Our employees take initiative, embrace challenges, and go the extra mile to support our mission. Whether improving patient outcomes, streamlining processes, or stepping up in times of need, we are always striving to drive healthy change—within ourselves, our teams, and the communities we serve.

Perceptive & Thoughtful Communicators

We value emotional intelligence as much as clinical or technical skill. Our team members demonstrate sound judgment, cultural sensitivity, and the ability to navigate complex situations with empathy and professionalism. They communicate clearly and respectfully with patients, families, and colleagues, building trust and fostering a safe, inclusive environment for all.