Legacy Community Health
Sr. Director- Regional Operations (West Region)
Operations - Houston, TX - Full Time
Be a part of driving healthy change in our communities
About the Position
The Senior Director, Operations-Regional, is responsible for the financial and operational success of all assigned practices in the assigned geographic, specialty or other defined group.
The Senior Director ensures the direction and implementation of operating policies and initiatives within the assigned group and is accountable to the Vice President of Operations.
The Senior Director oversees and leads Site Directors in developing and implementing site-specific action plans, budgets and tactics for assigned practices. They also supervise Clinic Directors and Operations Managers, as applicable, including coaching, guiding, and assisting them in managing the operations of their assigned practice locations.
The Senior Director, will spend designated time in the practice locations he/she throughout the workweek to support the work and operations of the clinic and ensure continuity of standards and procedures and the success of the practice.
Key Responsibilities
- Oversees operations and service delivery of all practice sites within assigned clinics. The clinic operational leadership (Site Director and/or Operations Managers) report to the Regional Director, Operations.
- Works with clinics to interview and hire Site Directors and other clinic leaders, and ensures onboarding plans are completed and documented for each new hire. Directly supervises and establishes accountabilities, provides performance feedback and conducts annual performance evaluations for direct reports, with input from relevant leadership teams. Provides counsel to direct reports in disciplinary matters with assistance from HR for disciplinary actions and/or terminations
- In collaboration with Site Director, ensures success of physician and mid-level providers in the assigned practices. Collaborates with physicians to support their ability to establish a successful practice.
- Confirms project deadlines and performance goals are met for the clinics in his/her region.
- Confirms that staff contributing to all areas of clinic performance (patient care, patient experience, quality, operational performance, financial performance, training and education) adhering to policies and procedures
- Confirms that all clinics in his/her region comply with operational procedures and regulatory compliance.
About Legacy Community Health
Legacy Community Health is a premium, Federally Qualified Health Center (FQHC) that provides comprehensive care to community members regardless of their ability to pay. Our goal is to treat the entire patient while improving their overall wellness and quality of life, in addition to providing free pregnancy tests, HIV/AIDS screening. At Legacy, we empower patients to lead better lives by promoting healthy behaviors and offering resources such as literacy classes, family planning services, and nutrition and weight management information.Our roots began in 1981 as the Montrose Clinic, with specialization in HIV education, testing, and treatment. Since then, the agency has expanded to >50 clinics in Houston, one in Baytown, two in Beaumont, and one in Deer Park with extensive services that include: Adult primary care, HIV/AIDS care, pediatrics, OB/GYN and maternity, dental, vision and behavioral health. We also service students within KIPP and YES Prep schools. Legacy is committed to driving healthy change in our communities.
Requirements
- Bachelors in business, healthcare or related discipline is required
- Seven (7) to ten (10) years of experience managing a clinic’s practice operations.
- Master’s degree, MHA, MBA or equivalent preferred
- A demonstrated ability to work collaboratively with colleagues and staff to create a results-driven team-oriented environment.
- Intimate knowledge of the day-to-day operations of an outpatient clinical practice operations and a clear understanding of the healthcare delivery system
- Financial and analytical expertise in budget development, physician practice productivity, productivity standards, revenue cycle management, provider relations, scheduling and referral tracking management and all other aspects relating to the management of a dynamic and growing practice.
Benefits
- Medical, Dental, and Vision insurance
- Long-Term Disability insurance
- Life insurance and AD&D
- 403(b) retirement plan
- Employee Assistance Plan
- Subsidized gym membership
- 24-hour travel assistance
- Paid Time Off
- PTO Exchange Program
- Company holidays (9 days + 1 floating day)
- Bereavement Leave
- And more
Legacy Community Health is an Equal Opportunity Employer that welcomes and encourages diversity in the workplace.
Apply today.
Our short application process takes less than 3 minutes on your phone, tablet or computer.
