Benefits

We Offer Outstanding Benefits:

• Paid Time Off & Paid Company Holidays
• Medical, Dental, Vision & Life Insurance
• Flexible Spending Account (FSA)
• 403(b) Retirement Plan with Company Match
• Short-Term & Long-Term Disability
• $0 Copay for Legacy Provider visits
• $0 Copay for prescriptions filled at Legacy Pharmacies
• Travel Insurance & Pet Insurance
• Subsidized Gym Membership
• And much more!

Apply today in less than 3 minutes using your phone, tablet, or computer!

Join Our Dynamic Team as a Front Desk Clerk

At Legacy Community Health, we are revolutionizing community healthcare, and our Front Desk Clerk plays a vital role in this transformative journey. Nestled in the heart of our Baker Ripley clinic (6500 Rookin St. Bldg B Ste. 200, Houston TX 77074), this position is not just about greeting visitors. It's about setting the stage for exceptional patient experiences, ensuring every interaction supports our mission to foster long-lasting, positive relationships between patients and providers.

As the first point of contact, you hold the key to shaping perceptions, making an indelible impact on the community's health and well-being. We invite you to bring your energy and innovation to our corporate administration team, as we together enhance healthcare access for diverse populations.

Key Responsibilities

• Answer incoming calls with a professional and articulate demeanor, routing them appropriately to enhance communication flow.
• Lead the client intake process, efficiently notifying relevant staff of client arrivals to streamline clinic operations.
• Accurately enter patient information into our databases, ensuring seamless information management and accessibility.
• Collaborate with the volunteer coordinator to manage volunteers, bolstering community engagement and support.
• Follow appointment and cash handling procedures meticulously, maintaining accuracy and transparency in client payment processing.
• Manage the clinic lobby's appearance, ensuring a welcoming and orderly environment for all visitors.
• Assist in processing lab results as directed by the Practice Manager, contributing to timely patient care delivery.
• Engage with the Performance Improvement Program, continually advancing personal and organizational performance.
• Foster a respectful and courteous environment that reflects our professional standards and patient-centric approach.
• Utilize a team-based approach within the primary care medical home model, enhancing care quality and continuity.
• Participate in required safety training and education programs, implementing safety and protective measures diligently.
• Operate equipment safely and maintain the work area according to Legacy standards, contributing to a safe working environment.

Qualifications and Skills

• High school graduate or equivalent is required, with a foundational emphasis on educational attainment.
• Pleasant, professional phone voice with the ability to articulate effectively and create positive first impressions.
• Proficient in multi-tasking and prioritization, especially under high call volumes or patient interactions.
• Skilled in data entry with a focus on efficiency and precision to maintain accurate patient records.
• Computer literacy, including experience with multi-line phones or switchboards, or a keen ability to learn.
• Bilingual in English and Spanish, enhancing communication with our diverse patient community.
• Basic math skills and proficiency in filing systems, crucial for organizational tasks.
• Capacity for managing multiple deadlines and decision-making responsibilities, particularly for managerial candidates.

About Legacy Community Health

With more than 50 clinics across the Greater Houston and Gulf Coast region, we continue to grow strategically and invest in our communities. By innovating how care is delivered, we've stayed at the forefront of connecting our communities to health—every day, in every way.

At Legacy, we know our success is powered by our people. We're always looking for talented, passionate individuals who want more than a job—they want a meaningful career that makes a real impact.

Explore our open positions and see if a career at Legacy is right for you.

Core Employee Expectations

At Legacy Community Health, our mission—Driving healthy change in our communities—guides everything we do. To fulfill this mission, every team member is expected to embody the following core attributes in their daily work, regardless of role or department:

Approachable & Collaborative

We bring our expertise without ego. In a collaborative healthcare environment, humility fosters trust and teamwork. Our employees value diverse perspectives, seek input from others, and are unafraid to acknowledge when they need help. We stay grounded in our purpose: to serve patients and communities with compassion and humility.

Driven & Committed

We are driven by a deep commitment to excellence in patient care and organizational improvement. Our employees take initiative, embrace challenges, and go the extra mile to support our mission. Whether improving patient outcomes, streamlining processes, or stepping up in times of need, we are always striving to drive healthy change—within ourselves, our teams, and the communities we serve.

Perceptive & Thoughtful Communicators

We value emotional intelligence as much as clinical or technical skill. Our team members demonstrate sound judgment, cultural sensitivity, and the ability to navigate complex situations with empathy and professionalism. They communicate clearly and respectfully with patients, families, and colleagues, building trust and fostering a safe, inclusive environment for all.

Apply today in less than 3 minutes using your phone, tablet, or computer!