Medication Adherence and Access Technician
Benefits
- Paid Time Off & Paid Company Holidays
- Medical, Dental, Vision & Life Insurance
- Flexible Spending Account (FSA)
- 403(b) Retirement Plan with Company Match
- Short-Term & Long-Term Disability
- $0 Copay for Legacy Provider visits
- $0 Copay for prescriptions filled at Legacy Pharmacies
- Travel Insurance & Pet Insurance
- Subsidized Gym Membership
- And much more!
Apply today in less than 3 minutes using your phone, tablet, or computer!
Location: Legacy Montrose Allen Parkway - 2929 Allen Pkwy. Houston, TX 77019
Medication Adherence and Access Technician - Job Overview
Schedule: Monday-Friday (8AM-5PM)
Are you ready to be part of something bigger than yourself? As a Pharmacy Technician focused on Medication Adherence & Access, you will have the opportunity to make a real impact in the lives of our patients. Your role is vital in ensuring that our community has the medications they need to lead healthy and fulfilling lives. You will work hand-in-hand with a dedicated team of healthcare professionals, creating a supportive environment where every day is an opportunity to make a difference.
- Role Highlights: Be the champion of medication access by managing renewals and prior authorizations seamlessly.
- Work Environment: Thrive in a collaborative and encouraging team atmosphere.
- Impact & Growth: Engage in community health projects and explore pathways for personal and professional advancement.
- Team Collaboration: Serve as the essential link connecting patients, providers, and pharmacies.
- Mission-Driven: Join us in our mission to enhance healthcare accessibility for everyone.
Key Responsibilities
- Be the go-to liaison between Legacy clients and providers/pharmacies, ensuring smooth communication.
- Quickly address and respond to all incoming prescription renewal requests within 48 hours.
- Recognize prescription requests that fall outside guidelines and seek necessary assistance.
- Understand the provider's plan for appropriate patient follow-up and ensure its execution.
- Facilitate patients' access to prescriptions by scheduling appointments and providing timely refills.
- Document medication non-adherence in EMR for patients with frequent incidents of RTS for chronic medications.
- Monitor and respond efficiently to incoming requests for prior authorization.
- Document the prior authorization process diligently and update the status regularly.
- Stay informed about Pharma's Patient Assistance Programs to support patients.
- Maintain accurate and thorough documentation for all related work in Legacy's EMR and Pharmacy system.
Minimum Qualifications
- High School Diploma or equivalent required.
- Certification as a Pharmacy Technician, or LVN.
- Must maintain BLS/CPR.
- Minimum 5 years experience as a certified pharmacy technician, or LVN.
- Demonstrates written and verbal communication skills, courteous and clear.
- Demonstrates excellent customer service skills.
- Understanding of medication prescriptive process.
- Computer software knowledge.
- Proficiency in navigating electronic medical records.
- Spanish speaking preferred.
About Legacy Community Health
As the largest Federally Qualified Health Center (FQHC) in Southeast Texas, Legacy Community Health has been delivering comprehensive, high-quality, and affordable health care for nearly 40 years. With more than 50 clinics across the Greater Houston and Gulf Coast region, we continue to grow strategically and invest in our communities. By innovating how care is delivered, we've stayed at the forefront of connecting our communities to health—every day, in every way. At Legacy, we know our success is powered by our people. We're always looking for talented, passionate individuals who want more than a job—they want a meaningful career that makes a real impact. Explore our open positions and see if a career at Legacy is right for you.At Legacy Community Health, our mission—Driving healthy change in our communities—guides everything we do. To fulfill this mission, every team member is expected to embody the following core attributes in their daily work, regardless of role or department:
Approachable & Collaborative
We bring our expertise without ego. In a collaborative healthcare environment, humility fosters trust and teamwork. Our employees value diverse perspectives, seek input from others, and are unafraid to acknowledge when they need help. We stay grounded in our purpose: to serve patients and communities with compassion and humility.
Driven & Committed
We are driven by a deep commitment to excellence in patient care and organizational improvement. Our employees take initiative, embrace challenges, and go the extra mile to support our mission. Whether improving patient outcomes, streamlining processes, or stepping up in times of need, we are always striving to drive healthy change—within ourselves, our teams, and the communities we serve.
Perceptive & Thoughtful Communicators
We value emotional intelligence as much as clinical or technical skill. Our team members demonstrate sound judgment, cultural sensitivity, and the ability to navigate complex situations with empathy and professionalism. They communicate clearly and respectfully with patients, families, and colleagues, building trust and fostering a safe, inclusive environment for all.