Care Team Assistant
Benefits
- Paid Time Off & Paid Company Holidays
- Medical, Dental, Vision & Life Insurance
- Flexible Spending Account (FSA)
- 403(b) Retirement Plan with Company Match
- Short-Term & Long-Term Disability
- $0 Copay for Legacy Provider visits
- $0 Copay for prescriptions filled at Legacy Pharmacies
- Travel Insurance & Pet Insurance
- Subsidized Gym Membership
- And much more!
Apply today in less than 3 minutes using your phone, tablet, or computer!
Location: Legacy Northside Irvington - 3517 Irvington Blvd. Ste. 200 Houston, TX 77009
Care Team Assistant - Job Overview
Schedule: Monday-Friday (8AM-5PM)
Are you ready to be at the forefront of community health transformation? Join us at Legacy Community Health as a Care Team Assistant at our state-of-the-art Irvington facility in Houston. We're pioneering a new age of healthcare delivery and need forward-thinkers like you!
- Role Highlights: Serve as the pivotal connector and information architect for patients, call center operatives, care teams, families, and community networks.
- Innovative Work Environment: Thrive in an atmosphere that prioritizes cutting-edge collaboration, digital integration, and forward-thinking solutions.
- Impact and Growth Opportunities: Contribute to community health advancements, leveraging breakthrough opportunities for personal and professional growth, including loan repayment pathways.
- Mission-Driven Vision: Engage in trailblazing healthcare services that aim to redefine community wellness.
Key Responsibilities
- Dynamic Patient Communication: Be the leading voice in patient outreach, delivering critical information and fostering an informed patient community.
- Data-Driven Pre-Visit Planning: Utilize electronic health record systems to optimize patient schedules and prepare pertinent information for seamless care delivery.
- Innovative Care Coordination: Facilitate patient transitions with advanced coordination strategies, ensuring comprehensive access to necessary services.
- Efficient Medication Management: Oversee medication refills and prior-authorizations with precision and tech-savvy processes.
- Robust Forms and Referrals Management: Streamline form processing and referrals to enhance operational efficiency.
- Proactive Safety and Compliance: Lead in maintaining a safe and compliant healthcare environment through continuous training and proactive measures.
Minimum Qualifications
- Educational Foundation: A high-school diploma or equivalent is essential.
- Professional Certifications: Medical Assistant Certification or minimum two years of clinical experience, with an active BLS/CPR certification.
- Practical Experience: Two years of experience in an ambulatory clinical setting is highly desirable.
- Advanced Skills: Proficiency in electronic health record systems, stellar communication capabilities, adept multitasking, superb organizational abilities, and technology literacy.
- Language Proficiency: Spanish fluency is a significant advantage.
- Confidentiality and Discretion: Maintain the highest standards of information confidentiality and integrity.
About Legacy Community Health
As the largest Federally Qualified Health Center (FQHC) in Southeast Texas, Legacy Community Health has been delivering comprehensive, high-quality, and affordable health care for nearly 40 years. With more than 50 clinics across the Greater Houston and Gulf Coast region, we continue to grow strategically and invest in our communities. By innovating how care is delivered, we've stayed at the forefront of connecting our communities to health—every day, in every way. At Legacy, we know our success is powered by our people. We're always looking for talented, passionate individuals who want more than a job—they want a meaningful career that makes a real impact. Explore our open positions and see if a career at Legacy is right for you.At Legacy Community Health, our mission—Driving healthy change in our communities—guides everything we do. To fulfill this mission, every team member is expected to embody the following core attributes in their daily work, regardless of role or department:
Approachable & Collaborative
We bring our expertise without ego. In a collaborative healthcare environment, humility fosters trust and teamwork. Our employees value diverse perspectives, seek input from others, and are unafraid to acknowledge when they need help. We stay grounded in our purpose: to serve patients and communities with compassion and humility.
Driven & Committed
We are driven by a deep commitment to excellence in patient care and organizational improvement. Our employees take initiative, embrace challenges, and go the extra mile to support our mission. Whether improving patient outcomes, streamlining processes, or stepping up in times of need, we are always striving to drive healthy change—within ourselves, our teams, and the communities we serve.
Perceptive & Thoughtful Communicators
We value emotional intelligence as much as clinical or technical skill. Our team members demonstrate sound judgment, cultural sensitivity, and the ability to navigate complex situations with empathy and professionalism. They communicate clearly and respectfully with patients, families, and colleagues, building trust and fostering a safe, inclusive environment for all.