Care Team Assistant

Beaumont, TX
Full Time
Clinic Based
Entry Level

Benefits

  • Paid Time Off & Paid Company Holidays
  • Medical, Dental, Vision & Life Insurance
  • Flexible Spending Account (FSA)
  • 403(b) Retirement Plan with Company Match
  • Short-Term & Long-Term Disability
  • $0 Copay for Legacy Provider visits
  • $0 Copay for prescriptions filled at Legacy Pharmacies
  • Travel Insurance & Pet Insurance
  • Subsidized Gym Membership
  • And much more!

Apply today in less than 3 minutes using your phone, tablet, or computer!

Location: Legacy Central Stagg - 3455 Stagg Dr. Beaumont, TX 77701

Bilingual Care Team Assistant - Patient Services (Job Overview)

Schedule: Monday-Friday (7:30AM-4:30PM)

Are you ready to make a meaningful difference in community health? At Legacy Community Health, we are looking for a passionate Bilingual Care Team Assistant to join our warm and welcoming team at the Irvington location in Houston. This is your chance to be a vital part of a mission-driven organization that is dedicated to providing exceptional healthcare services to our community.

  • Role Highlights: You'll be the heart of our operations, connecting patients, call centers, care teams, and community resources to ensure seamless communication and healthcare access.
  • Supportive Environment: Work in a nurturing setting where collaboration and teamwork are at the core of everything we do.
  • Team Collaboration: Join a close-knit team that values each member's contributions and fosters a sense of belonging.
  • Impact and Growth: Make a difference in community healthcare while growing professionally, with opportunities for mentorship and development.

Key Responsibilities

  • Patient Communication: Be the friendly voice that supports patients, ensuring they receive the information they need with care and empathy.
  • Pre-Visit Planning: Work with our team to review schedules and gather essential information from electronic health record systems (EHRS) to prepare for patient visits.
  • Care Coordination: Assist in coordinating patient care to ensure they have access to all the services they need.
  • Medication Management: Help manage medication refills and prior-authorizations with attention to detail and accuracy.
  • Forms and Referrals: Facilitate the preparation of forms and streamline the referral process to support patient care.
  • Safety and Compliance: Contribute to a safe and compliant environment through ongoing training and adherence to safety protocols.

Minimum Qualifications

  • Education: A high-school diploma or equivalent is the foundation for your journey into innovation.
  • Certifications: A Medical Assistant Certification or minimum two years of clinical experience is required, along with a current BLS/CPR certification.
  • Experience: At least two years in an ambulatory clinical setting, where you've embraced tech-driven healthcare.
  • Skills: Mastery of EHRS, superior communication, tech-savvy multitasking, and organizational skills are essential.
  • Extra Points: Bilingual proficiency in Spanish is a game-changer!
  • Discretion: Handle confidential information with the utmost integrity and advanced data protection practices.

About Legacy Community Health

As the largest Federally Qualified Health Center (FQHC) in Southeast Texas, Legacy Community Health has been delivering comprehensive, high-quality, and affordable health care for nearly 40 years. With more than 50 clinics across the Greater Houston and Gulf Coast region, we continue to grow strategically and invest in our communities. By innovating how care is delivered, we've stayed at the forefront of connecting our communities to health—every day, in every way. At Legacy, we know our success is powered by our people. We're always looking for talented, passionate individuals who want more than a job—they want a meaningful career that makes a real impact. Explore our open positions and see if a career at Legacy is right for you.

At Legacy Community Health, our mission—Driving healthy change in our communities—guides everything we do. To fulfill this mission, every team member is expected to embody the following core attributes in their daily work, regardless of role or department:

Approachable & Collaborative

We bring our expertise without ego. In a collaborative healthcare environment, humility fosters trust and teamwork. Our employees value diverse perspectives, seek input from others, and are unafraid to acknowledge when they need help. We stay grounded in our purpose: to serve patients and communities with compassion and humility.

Driven & Committed

We are driven by a deep commitment to excellence in patient care and organizational improvement. Our employees take initiative, embrace challenges, and go the extra mile to support our mission. Whether improving patient outcomes, streamlining processes, or stepping up in times of need, we are always striving to drive healthy change—within ourselves, our teams, and the communities we serve.

Perceptive & Thoughtful Communicators

We value emotional intelligence as much as clinical or technical skill. Our team members demonstrate sound judgment, cultural sensitivity, and the ability to navigate complex situations with empathy and professionalism. They communicate clearly and respectfully with patients, families, and colleagues, building trust and fostering a safe, inclusive environment for all.

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