Manager - IT Infrastructure
Benefits
- Paid Time Off & Paid Company Holidays
- Medical, Dental, Vision & Life Insurance
- Flexible Spending Account (FSA)
- 403(b) Retirement Plan with Company Match
- Short-Term & Long-Term Disability
- $0 Copay for Legacy Provider visits
- $0 Copay for prescriptions filled at Legacy Pharmacies
- Travel Insurance & Pet Insurance
- Subsidized Gym Membership
- And much more!
Apply today in less than 3 minutes using your phone, tablet, or computer!
Location: Work from Home | Travel to Legacy Sites as Needed
Manager - IT Infrastructure (Job Overview)
Schedule: Monday-Friday (8AM-5PM)
Welcome to Legacy Community Health, where technology isn't just a tool—it's a superpower transforming healthcare and making a splash in our community! Dive into the action as our Manager of IT Infrastructure, the heartbeat of our mission, making sure our tech systems are rockin' and rollin'!
Get ready to bring your passion for technology and take on this exhilarating role where you will:
- Lead a superstar team of server, network, and telephony engineers in an epic tech adventure!
- Play a key role in keeping our platforms like Windows Server, M365, Cisco Catalyst/Meraki, and Cisco Call Manager in tip-top shape!
- Ensure the daily infrastructure tasks are as smooth as a perfect playlist!
- Create a supportive, high-energy team environment that feels like family!
When you join us, you're not just clocking in—you're becoming part of an amazing family that treasures growth, mentorship, and personal development like a legendary journey!
Key Responsibilities
- Lead the charge in delivering enterprise infrastructure services with your awesome team and service providers!
- Be the tech guru and trusted advisor, providing top-notch recommendations on procedures and security risks!
- Plan and manage projects like a pro, hitting all the right notes for success!
- Create dazzling dashboards and reports to showcase IT infrastructure triumphs!
- Lead the squad through Major Incident Management troubleshooting like a champion, escalating when the going gets tough!
- Stay ahead of the game by keeping informed on infrastructure trends, tech, and regulations!
- Direct your fabulous team's activities, fostering a positive, customer-focused culture that's unbeatable!
- Make collaboration and service delivery between IT teams a walk in the park!
- Engage with each team member to understand their dreams and career goals, nurturing their growth! 🌱
- Be the coach and mentor everyone dreams of, aligning team efforts with our legendary objectives!
- Shine in leadership roles, steering recruitment, training, development, and appraisals to greatness!
- Deliver stellar customer service that leaves stakeholders amazed and satisfied!
- Forge strong relationships with both IT and non-IT stakeholders like a networking ninja!
- Gather and evaluate feedback like a detective to boost team effectiveness!
- Showcase your strategic prowess with a yearly performance action plan for IT leadership!
- Host meetings that are the talk of the town on IT resource optimization and implementation!
Minimum Qualifications
- A Bachelor's degree in IT-related awesomeness or equivalent epic work experience.
- Certified in IT infrastructure magic (like Azure Administrator Associate, MCSE, CCNP).
- 5+ years riding the IT rollercoaster with increasing leadership responsibilities!
- Mastery of Microsoft 365, including Entra, Azure, SharePoint Online, and more!
- Virtualization tech whiz, experienced with HyperV or VMWare!
- Cisco-based network environments expertise—routers, switches, firewalls, oh my!
- Telephony environments knowledge with Cisco or Microsoft goodies!
- Familiarity with SDWAN and MPLS connectivity powers!
- Communication and leadership skills that could win awards!
- Top-notch interpersonal skills for stellar cross-departmental harmony!
- Numerical, analytical, and problem-solving ninja abilities!
- Excel data analytics expertise that wows (think VLOOKUP and Pivot Tables)!
- Understanding of SLA philosophy and metrics that'll put you in the spotlight!
- Ability to craft documentation and build procedures like an architect!
- Positive work environment champ, ready to coach and foster team spirit!
- Fiscal responsibility and vendor management that rocks the scene!
- Master juggler of multiple deadlines and decision-making!
- Meeting facilitator extraordinaire with team and stakeholder prowess!
- Project scoping, staffing, and success management experience—that's you!
- Cool under pressure, you're ready for high-stress situations and 24x7x365 on-call rotations!
About Legacy Community Health
As the largest Federally Qualified Health Center (FQHC) in Southeast Texas, Legacy Community Health has been delivering comprehensive, high-quality, and affordable health care for nearly 40 years. With more than 50 clinics across the Greater Houston and Gulf Coast region, we continue to grow strategically and invest in our communities. By innovating how care is delivered, we've stayed at the forefront of connecting our communities to health—every day, in every way. At Legacy, we know our success is powered by our people. We're always looking for talented, passionate individuals who want more than a job—they want a meaningful career that makes a real impact. Explore our open positions and see if a career at Legacy is right for you.At Legacy Community Health, our mission—Driving healthy change in our communities—guides everything we do. To fulfill this mission, every team member is expected to embody the following core attributes in their daily work, regardless of role or department:
Approachable & Collaborative
We bring our expertise without ego. In a collaborative healthcare environment, humility fosters trust and teamwork. Our employees value diverse perspectives, seek input from others, and are unafraid to acknowledge when they need help. We stay grounded in our purpose: to serve patients and communities with compassion and humility.
Driven & Committed
We are driven by a deep commitment to excellence in patient care and organizational improvement. Our employees take initiative, embrace challenges, and go the extra mile to support our mission. Whether improving patient outcomes, streamlining processes, or stepping up in times of need, we are always striving to drive healthy change—within ourselves, our teams, and the communities we serve.
Perceptive & Thoughtful Communicators
We value emotional intelligence as much as clinical or technical skill. Our team members demonstrate sound judgment, cultural sensitivity, and the ability to navigate complex situations with empathy and professionalism. They communicate clearly and respectfully with patients, families, and colleagues, building trust and fostering a safe, inclusive environment for all.